RealColibri Terms & Conditions
Applicability
Please read the Terms and Conditions carefully before using our service. In this Agreement, references to: (a) "we", "our", "us" mean RealColibri, including any of its directors, officers, shareholders, employees, advisors, contractors, subsidiaries, and affiliated corporate entities, providing certain Services (as defined below) and access to the Applications and Data (as defined below) through the Website (as defined below); and (b) "you" and/or "your" mean the individual or entity who wishes to use our Services, Applications, and Data. By continuing to use any of our Services, you confirm that you: (1) are aware of and comply with this Agreement; (2) agree to be bound by this Agreement; and (3) represent and warrant that you are authorized and lawfully able to enter into this Agreement. You understand that we are not an exchange. We provide additional services that facilitate exchange trading on electronic exchanges of your choice. We are not financially responsible to you or the exchange where your deposit is located; you manage your funds yourself. Additional terms or service conditions may apply and be shown separately. These additional terms become part of your Agreement with us and must be followed. If you do not agree to all the terms and conditions of this Agreement, then you may not use any of our Services, Applications, and/or Data. We reserve the right, at our sole discretion, to change, modify, add, or remove portions of these terms and conditions at any time. We will notify you of changes to the terms and conditions either through your Account (if any) or via the Website. Your continued use of our Services, Website, Applications, or Data means that you accept and agree to the changes.
Definitions and Interpretations
References to the following words have the meanings set out below: Account: An account created through the Website and used to access our Services, Applications, and Data. Agreement: Any standard terms imposed by us to govern commercial relationships between you and us, including these terms and conditions. Applications: PC, web, and mobile software developed and owned by us, interacting with Exchanges (including obtaining information about your transactions on such Exchanges), and API keys that you enter into the Application(s). API key: A code that allows your account to interact directly with your accounts on Exchanges, including but not limited to placing and canceling trading orders, setting and canceling alerts, and obtaining information about your account balance and trading activity, as previously selected by you in the API settings of the respective Exchange. Exchange: A cryptocurrency exchange and/or a global futures exchange (CME, EUREX, COMEX, NYMEX, SGX, ICE, etc.) where you are registered and use for trading. Client Data: Any data obtained by us through the Applications about your transactions on Exchanges (including, but not limited to, your account balance, trading activity, and account history, if applicable) and transmitted to you through the Services. Data: Includes Public Data, Client Data, and Processed Data. Processed Data: Any Public Data analyzed and compared by us and provided to you through the Services in a processed form. Processed Data is owned by us. Public Data: Any market data, prices, transaction information, and other data obtained by us from publicly available sources, including exchanges and other sources, and provided to you through the Services. Services: Cryptocurrency trading and other services provided by us to you through the Website and/or Applications under the terms of this Agreement. TronLink: Refers to a blockchain-based digital wallet, including other supporting tools developed to help users access the blockchain system. Website: The website located at realcolibri.com and all its subdomains. Active Client: A client whose trading account is activated and used for trading. Passive Client: A client who has opened a trading account but has not started trading.
Registration
To access the Services, you must first register an Account on the Website by connecting your TronLink wallet and complying with this Agreement. To start placing trade orders, you need to enter your API keys (to the Exchanges you use) into the Application. Any natural person with full legal capacity or any legal entity may apply for an Account. We reserve the right to accept or reject your Account registration request without explanation. Registering an Account implies full acceptance of all our policies, including these terms and conditions. You are responsible for maintaining the confidentiality of your Account information and for all activity that occurs under your Account as a result of your failure to keep this information secure and confidential. You must notify us immediately of any unauthorized use of your Account. You may not transfer your Account to anyone without our explicit written permission and may not use anyone else's Account or password at any time without the express permission and consent of the holder of that Account. If we find, at our sole discretion, that you are engaging in any suspicious activity or have violated the Agreement, or if necessary for security reasons, we may temporarily suspend your Account until the cause for suspending your Account has been eliminated. If that cannot be eliminated or you refuse or fail to eliminate it, we may terminate the Agreement and block your Account. For security reasons, we may also block your access to the entire Website. You agree that we will not be liable to you or any third party for terminating your access to your Account and/or the Website due to your violation of the Agreement.
Use of Website, Services, Applications, and Data
All site content, including text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, artwork, and computer code, is owned, controlled, or licensed by us and protected by copyright, trademark laws, and various other intellectual property rights and unfair competition laws. Applications are similarly protected. No part of the content may be copied, reproduced, republished, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way for publication or distribution for any commercial enterprise without our express written consent. You may use information about our Services purposely made available by us for downloading from the Website, provided that you use such information only for your personal, non-commercial informational purposes and do not copy or post such information on any networked computer or broadcast it in any media. You may not attempt to gain unauthorized access to any portion or feature of the Website, or to any of our servers, or to any of the Services offered on or through the Website by hacking, password brute-forcing, or any other illegitimate means. You may not reverse look-up, trace, or seek to trace any information on any other user of or visitor to the Website, or any other our customer, including any Account not owned by you, to its source, or exploit the Website or any service or information made available or offered by or through the Website, in any way where the purpose is to reveal any information, including personal identification or information, other than your own information, as provided for by the Website. You may not use the Website or any of its content, Services, Applications, and/or Data for any unlawful or prohibited purpose, or to solicit the performance of any illegal activity or other activity that infringes our or others' rights. Subject to your compliance with this Agreement, we grant you a revocable, limited, non-exclusive, non-transferable, and non-sublicensable license to access and use the Website, Services, Applications, and Data available via the Services solely for your personal purposes. You hereby grant us the right to access, process, and use your Client Data to deliver it to you through the Services and in non-identifiable form to our other clients. We reserve the right to do any of the following, at any time, without notice: modify, suspend, or terminate operation or access to the Website, Applications, or Services for any reason; modify or change the Website, Services, Applications, and any applicable policies or terms; and/or interrupt the operation of the Website, Services, and/or Applications as necessary to perform routine or non-routine maintenance, error correction, or other changes.
Trading Robots and Algorithmic Services
Our Applications include automated trading algorithms (the "Robots") that execute orders on your behalf on supported Exchanges, currently Bybit, Binance, OKX (cryptocurrency perpetual futures), and Rithmic (global futures: CME, EUREX, SGX, COMEX, NYMEX, ICE). Additional connectors such as CQG and Trading Technologies may be added in the future under the same terms. By starting a Robot on a connected Exchange Account, you authorize us to place, modify, and cancel orders, set take-profit limits, scale into open positions ("dolivka"), and — where the Robot supports hedging — open and close hedge positions on the same instrument. The Robot operates strictly on the trading account whose API keys you have entered; it has no withdrawal permission and cannot move funds off the Exchange. You acknowledge and agree that: (a) algorithmic trading carries substantial risk of loss, including loss of the entire deposit; (b) past performance, backtesting results, or live simulations do not guarantee future results; (c) network delays, Exchange outages, API rate limits, sudden volatility, leverage liquidations, and other technical or market conditions may cause unexpected losses; (d) you are solely responsible for the funds on the Exchange and for the choice of trading symbol, leverage, position size, and any hedge parameters configured on your Account; (e) you will not manually interfere with the Robot's positions or orders while it is running — close the Robot through the STOP button in our interface before any manual intervention; if you close a profitable position manually via the Exchange UI, the system may still automatically charge the RCC commission and temporarily pause the Robot. A separate Backtester is provided for educational and informational purposes only. Backtester results are not a recommendation, prediction, or guarantee of any kind and shall not be relied upon for investment decisions. We may, at our sole discretion, stop a Robot, change its parameters, restrict access to a trading symbol, or modify the algorithm at any time, including without prior notice, where we deem it necessary for safety, compliance, or operational reasons. Seasonal free access. From time to time we run promotional periods (currently twice a year, 1–31 January and 1–31 July) during which the Robot may be used without RCC commission for a limited time. A new Account that registers during a promotional period receives one free week; an existing User receives one additional free week for each new Active Client they refer during that period. Free access is granted automatically, is personal and non-transferable, has no cash value, and applies only while active. We may change, suspend, extend, or end any promotion — including its dates, eligibility, and duration — at any time and at our sole discretion, with any change published on the Website.
RCC Token and Staking
"RCC" refers to the RealColibri Coin, a TRC-20 token issued on the Tron blockchain at the address specified on the Website. RCC is used to pay platform commissions, to participate in the Partnership Program, and may be staked through our Staking Service. You may purchase RCC by sending TRX to the RCC contract's buy() function (10 TRX = 1 RCC, subject to change as published on the Website). All blockchain transactions are final, non-reversible, and incur network fees that are not under our control. We do not custody your TRX or RCC; tokens are received directly to your TronLink wallet. By staking RCC on the Platform (the "Stake"), you allocate a portion of your RCC balance to an off-chain ledger that tracks: (a) the amount staked; (b) the time at which the stake was opened; and (c) an age-based weight coefficient that grows over time. The weight determines your proportional share of the staker-pool, into which 50% of every trading commission collected from any Robot user is contributed. The pool is distributed periodically (currently weekly). Adding additional RCC to an existing Stake may proportionally rejuvenate its age (a small top-up rejuvenates age proportionally to the ratio of the top-up to the existing Stake; a top-up greater than or equal to the existing Stake does not rejuvenate the age). Unstaking is full-only: partial withdrawals are not supported. When you unstake, the entire Stake plus any pending referral and staking payouts are returned to your platform balance; all future entitlement to the staker-pool ends until you stake again. You acknowledge that: (a) the age coefficient grows slowly and is designed to reward long-term commitment; (b) the staker-pool size depends entirely on actual trading commissions generated by all users — there is no guaranteed yield; (c) we may, at our discretion, adjust the pool-distribution period, the age-coefficient formula, the staking parameters, or any other aspect of the Staking Service, with notice through the Website; (d) the RCC token price is determined by the RCC smart contract and the market and is not guaranteed by us.
Referral System and Partnership Program
Every registered User has a unique referral link. When a new User registers through this link, the inviting User becomes their direct referrer; the relationship is multi-level (a referrer of a referrer, and so on, with no upper limit on chain depth). For every trading commission collected from a User in RCC: (a) 50% is contributed to the staker-pool as described in the "RCC Token and Staking" section; (b) the remaining 50% flows upward through the referral chain — at each level, the referrer at that level retains a percentage based on their activity status ("inactivity weight": 80% for active, 50% / 20% / 10% / 5% for progressively less active referrers, as defined in the algorithm), and the remainder is passed to the next level up. If the chain terminates without further referrers, the remainder is retained by the Platform. If the User has no direct referrer, the entire 50% portion is retained by the Platform. "Activity" is determined automatically by recent significant actions (stake, claim, or unstake), by recent doubling-up of the stake, and by the count of active first-level referrals. Inactivity weight is recomputed periodically by the system. Partnership status is a distinct, elevated status that grants visibility into the referral tree, payout history, and the ability to claim earned referral payouts. To qualify as a Partner, a User must (a) have either purchased a cumulative total of at least 100,000 RCC themselves, OR (b) have their direct referrals collectively purchased at least 100,000 RCC. The threshold is measured by recorded purchases on the RCC contract. Reaching the eligibility threshold does NOT automatically grant Partner status. The User must submit a request through the Partner page; an administrator reviews the request and may approve or reject it at sole discretion. We reserve the right to refuse any application without explanation, or to revoke Partner status at any time if, in our judgment, the User has violated this Agreement, abused the program, attempted to circumvent the eligibility rules, or where required by applicable law. Referral and staking payouts accrue to the User's platform RCC balance only when claimed; until claimed they remain pending. Claimed RCC remains on the Platform balance and may be withdrawn to TronLink only under the conditions of the Withdrawal policy as published on the Website.
Privacy Policy
By using the Website, Services, or Applications, you signify your acceptance of our privacy policy. We collect information that you share with us, e.g., when you complete Account registration by connecting your TronLink wallet to the Website and entering API keys into the Application. This information may include, but is not limited to, your wallet address, account balance, trading activity, account history, and identification data of the device on which the Application has been launched. We may process information that you have shared for the following purposes: (a) execution, fulfillment, handling, and administration of this Agreement; (b) billing and reconciliation; (c) maintenance, support, and product/service development; (d) sales, revenue, and customer analysis and reporting, as well as market and customer use analysis; and (e) carrying out identity, anti-money laundering, and fraud prevention checks against your name using databases kept by other organizations and watch lists (which may involve giving the provided personal data to fraud prevention agencies who may keep and use it). You acknowledge that your wallet password, private key, mnemonics, and Keystore on TronLink are not stored in or uploaded to our servers. We do not provide any service to recover your wallet password, private key, mnemonics, or Keystore. We reserve the right at all times to disclose any information that we deem necessary to comply with any applicable law, regulation, legal process, or governmental request. Only our authorized employees and/or service providers have access to personal data and may access the data only for the purposes provided above. You may request details of personal information which we hold about you in accordance with data protection laws. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. In addition, you have all other rights provided in applicable laws regulating data protection and electronic transmission of commercial notifications. If you want to delete your personal data collected by us, please send a written request by email to mail@realcolibri.com. You should also bear in mind that the request to delete personal data is possible only if we delete your Account. As a result, you will not be able to use the Services under your existing Account. We adhere to generally accepted industry standards to protect the information you submit to us. You agree and acknowledge that the Internet may be subject to breaches of security and that the submission of data over the Internet may not be secure.
Cookie Policy
Like most Internet sites, our Website may use cookies. Cookies are small text files placed on the browser or hard drive of your computer, mobile, or other device when you visit a website. Cookies are widely used when providing online services and help make websites work more efficiently, as well as provide information to website owners. Cookies do many different things, for example, remembering user preferences, letting users navigate between pages efficiently, and generally improving the user experience. Cookies are not used to personally identify you in any way, nor will they damage your system or files. We may use the following types of cookies on our Website: strictly necessary cookies that enable you to log into secure areas of the Website and cookies used by our networking system, analytical cookies that collect information about how you use the Website, advertising cookies, session cookies, persistent cookies, and third-party cookies. You can set your browser to reject cookies for all sites or specific sites. However, rejecting cookies is not recommended, as cookies are intended to improve your browsing experience. To reject or opt out of cookies, you can either manually delete them or choose to permanently opt-out from seeing advertisements matching your interests.
Liability and Indemnity
You are fully responsible for the due performance of your obligations under the Agreement and must compensate us for any and all damages caused by the non-performance or unsatisfactory performance of your obligations. To the fullest extent permitted by applicable law, you agree to indemnify, hold, and defend us, our officers, directors, shareholders, predecessors, successors in interest, employees, agents, clients, and partners, harmless from any demands, loss, liability, claims, or expenses made against us by any third-party claims and liabilities arising out of or related to or in connection with your use of the Website, Services, Applications, and/or Data, including any content not provided by us, or your breach of any term of this Agreement. You shall notify us immediately of any matter which could result in any loss, claim, damage, expense, or liability subject to indemnification under this section. Such notification will not release you from your indemnification duty. We reserve the right to exercise sole control over the defense, at your expense, of any claim subject to indemnification under this section.
Disclaimer of Warranty
We do not promise that our Website or any content, Services, Applications, and/or Data or feature will be error-free or uninterrupted, or that any defects will be corrected, or that your use of the Website, Services, Applications, and/or Data will provide specific results. The Website and its content, our Services, Applications, and/or Data are delivered on an "as is" and "as available" basis. All information provided on the Website is subject to change without notice. We disclaim all warranties, express or implied, including any warranties of accuracy, non-infringement, merchantability, fitness for a particular purpose, quality, or performance. We make no warranty that the Website, Applications, and/or Data will meet your specific objectives or needs. We make no warranty that the Website, Services, Applications, and/or Data will be free from errors or bugs. We make no warranty that there will be uninterrupted operation of the Services, Website, Applications, and/or Data. We make no warranty regarding the Data or any other information obtained through the Website, Applications, and/or the Services, or the accuracy, timeliness, truthfulness, completeness, or reliability of any Data or other information obtained through the Website, Applications, and/or the Services. You expressly acknowledge that any data downloaded through the use of the Services and Website is done at your own discretion and risk, and that you will be solely responsible for any damage to your computer system or loss of applications or data that results from the download of such data. We disclaim any and all liability for the acts, omissions, and any conduct of any third parties in connection with or related to your use of the Website, Services, Applications, and/or Data. You acknowledge that we are not a financial institution and do not give or provide you any advice on your trading activity and disclaim any liability for the execution of your trading orders. Your sole remedy against us for dissatisfaction with the Website or any of its content, Services, Applications, and/or Data is to stop using the Website or any such content, Services, Applications, and/or Data. The above disclaimer applies to any damages, liability, or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence, or any other cause of action.
Complaints
If you have any complaints or require additional support, please contact us by email at support@realcolibri.com. Our support team will get back to you within 48 working hours. If your inquiry requires a more detailed answer, it might take up to 30 working days to process your request.
Miscellaneous
There is no relationship of exclusivity, partnership, joint venture, employment, agency, or franchise between you and us under this Agreement. None of us has the authority to bind the other (including making any representation or warranty, assuming any obligation or liability, and/or exercising any right or power), except as expressly provided in this Agreement. Whenever possible, each provision of this Agreement will be interpreted to be effective and valid under applicable law, but if any provision of this Agreement is held to be invalid, illegal, or unenforceable in any respect, such provision will be ineffective only to the extent of such invalidity, or unenforceability, without invalidating the remainder of this Agreement or any other provision hereof. This Agreement, as amended from time to time according to its terms, constitutes the full and entire understanding and agreement between you and us regarding the subjects hereof and supersedes all prior agreements, arrangements, representations, or promises, whether oral or written, regarding its subject matter. Our failure to insist on or enforce strict performance of the terms and conditions of the Agreement shall not be construed as a waiver by us of any provision or any right it has to enforce the Agreement, nor shall any course of conduct between us and you or any other party be deemed to modify any provision of the terms and conditions of the Agreement. This Agreement, and any rights and obligations hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction, including without limitation to any third party. Any attempted transfer or assignment in violation hereof shall be null and void. Subject to the foregoing, this Agreement will bind and ensure to the benefit of us and you, respective successors, and permitted assigns. A person who is not a party to this Agreement has no right to rely upon or enforce any term of this Agreement.